1. IDENTIFICACIÓN Y DATOS DE CONTACTO DEL RESPONSABLE.
The organisation PROVEI GLOBAL SL, with registered address at CL. PINTOR RIBERA 7 (38007 SANTA CRUZ DE TENERIFE) SANTA CRUZ DE TENERIFE, tax ID (N.I.F.) B86114899, contact telephone 91 193 00 07 and email address protecciondedatos@proveiglobal.es
2. FINALIDADES DEL TRATAMIENTO DE SUS DATOS PERSONALES.
USERS/VISITORS OF THE CONTROLLER'S WEBSITE.
- We will process the personal data you provide through our web forms in order to:
- Handle requests, complaints and incidents submitted through the contact channels built into the website.
- Understand visitors' behaviour on the website in order to detect potential cyberattacks against our site.
- Comply with the legal obligations that apply directly to us and govern our activity.
- Protect and exercise our rights or respond to claims of any kind.
- Where applicable, send commercial communications about the goods or services that make up our activity, and/or news or newsletters related to our sector.
- Manage, administer and supervise your activity on the built-in blog/forum.
CUSTOMERS
We will process the personal data you provide through our web forms in order to:
- Manage the commercial relationship.
- Provide the services you have contracted from us.
- Handle matters related to the dispatch and receipt of products purchased through this website.
- Administrative, accounting and tax management.
- Handle requests, complaints and incidents submitted through the contact channels built into the website.
- Understand visitors' behaviour on the website in order to detect potential cyberattacks against our site.
- Carry out quality surveys that allow us to assess our service.
- Run prize draws.
- Send commercial communications about the goods or services that make up our activity, and/or news or newsletters related to our sector.
- Comply with the legal obligations that apply directly to us and govern our activity.
- Protect and exercise our rights or respond to claims of any kind.
3. BASE JURÍDICA DEL TRATAMIENTO.
USERS/VISITORS OF THE CONTROLLER'S WEBSITE.
The consent you have given us to process your data for the stated purposes. Refusal to provide your personal data will make it impossible to process your data for those purposes.
To comply with the legal obligations that apply to us. In this case, the data subject may not object to the processing of their personal data.
Our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of their personal data, although they may exercise the rights recognised in this policy where applicable.
CUSTOMERS.
The performance of a contract to which you are party, or the application of pre-contractual measures. Refusal to provide your personal data will make it impossible to process your data for those purposes.
The consent you have given us to process your data for purposes unrelated to the performance of the existing contract. Refusal to provide your personal data will make it impossible to process your data for those purposes.
To comply with the legal obligations that apply to us. In this case, the data subject may not object to the processing of their personal data.
Our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of their personal data, although they may exercise the rights recognised in this policy where applicable.
4. PLAZOS O CRITERIOS DE CONSERVACIÓN DE LOS DATOS.
The personal data provided will be kept for as long as necessary to fulfil the purposes for which they were initially collected.
Once the data are no longer necessary for the processing in question, they will be duly blocked so that they can be made available, where required, to the competent public administrations and bodies, judges and courts or the public prosecutor's office, for as long as liability may arise.
If you have sent us your CV, we will keep your data for a maximum of one year from its receipt by the organisation, unless you have authorised us to keep your data for a longer period.
Data blocking periods:
THE CIVIL CODE: between 5 and 15 years depending on the case, in accordance with article 1964.2 of that code.
THE COMMERCIAL CODE: for 6 years, in accordance with article 30 of that code. Applies to commercial information such as invoices issued and received, receipts, corrective invoices, bank documents, etc.
THE GENERAL TAX LAW: for 4 years, in accordance with articles 66 to 70 of that law. Applies to information related to tax obligations.
LAW 10/2010, OF 28 APRIL, ON THE PREVENTION OF MONEY LAUNDERING AND TERRORIST FINANCING: for 10 years, in accordance with article 25 of the law.
5. DECISIONES AUTOMATIZADAS Y ELABORACIÓN DE PERFILES.
This website does not make automated decisions or create profiles.
6. DESTINATARIOS
For the duration of the processing of your personal data, the organisation may disclose your data to the following recipients:
- Judges and courts.
- State security forces.
- Other competent authorities or public bodies, where the controller has a legal obligation to provide the personal data.
7. TRANSFERENCIAS INTERNACIONALES DE DATOS.
The organisation does not carry out any international data transfers.
8. DERECHOS
Data subjects may at any time, and completely free of charge, exercise their rights of access, rectification and erasure, request the restriction of the processing of their personal data, object to it, request data portability or withdraw their consent.
To do so, you may use the forms provided by the organisation, or send a letter to the postal or email address indicated above. In any case, your request must be accompanied by a photocopy of your national ID card or an equivalent document proving your identity.
If you feel your rights regarding the protection of your personal data have been infringed, particularly where you have not obtained satisfaction in exercising your rights, you may lodge a complaint with the competent data protection supervisory authority (Agencia Española de Protección de Datos — www.aepd.es).
Pursuant to article 21 of Spanish Law 34/2002 on information society services and electronic commerce, if you no longer wish to receive information about our services, you can unsubscribe by sending an email to the address indicated above.
9. VERACIDAD DE LOS DATOS.
The data subject guarantees that the data provided are true, accurate, complete and up to date, and undertakes to report any change to the data provided, through the channels established for that purpose and indicated in point one of this policy.
Where the user provides third-party data, they declare that they have the consent of the data subjects concerned and undertake to pass on to them the information contained in this clause, releasing the organisation from any liability in this regard.
10. REDES SOCIALES
Social media are part of everyday life for many internet users, and for them the organisation has created profiles on several networks.
All users visiting our website have the opportunity to join our social networks or groups.
However, please note that, unless we request your data directly (for example, through marketing actions, competitions, promotions or any other valid means), your data will belong to the corresponding social network, so we recommend you read its terms of use and privacy policy carefully.
11. MODIFICACIONES/ ACTUALIZACIÓN
This privacy policy may be amended/updated in line with established legal requirements, or in order to adapt it to instructions issued by the Agencia Española de Protección de Datos or to changes in our business.
For this reason, we advise users to review our privacy policy periodically.
If you have any questions about this policy, you can contact PROVEI GLOBAL SL at the following email address: protecciondedatos@proveiglobal.es